1. How do I get a quote?

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Click any “Text Photos, Get a Quote” button on our website. Fill out the quote form with your repair details and photos, and we’ll get back to you with a fixed price based on your specific repair.

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2. Is my quote a fixed price?

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Yes. We’ve moved away from high hourly rates and complicated estimates. You’ll receive a fixed price upfront, so you know exactly what to expect before the work begins.

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3. What happens if the job is different than expected?

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If the scope of the repair changes, we’ll discuss the situation with you and provide a new fixed-price option before doing any additional work. If you don’t agree to the new price, we leave at no charge.

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4. What happens if the repair can’t be completed?

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If we determine that a repair cannot be completed properly, or that we cannot meet our standard of workmanship, you won’t be charged for the repair.

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5. What areas do you service?

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We currently service Dighton, Providence, Rehoboth, East Freetown, Worcester, Taunton, Fall River, Tiverton, Somerset, and surrounding areas.

Don’t see your area listed? Send us a quote request with your location and we’ll let you know if we can help.

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6. Do your repairs come with a warranty?

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Yes. Every repair we complete includes a 14-month workmanship warranty.

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7. What does the 14-month warranty cover?

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Our 14-month warranty covers the repair work performed by Platinum Welding. If the weld or repair we completed fails during the warranty period, we’ll return and correct the issue at no charge.

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The warranty does not cover unrelated failures or parts that were not repaired by us. Those repairs can still be completed at a new fixed price.

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8. What payment methods do you accept?

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We accept cash and card payments.